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Emotional intelligence is the ability to identify and control emotions to achieve positive outcomes in relationships. Project managers with high emotional intelligence are better equipped to deal with team members, vendors, sponsors, and other stakeholders and to handle and resolve conflicts. In...Read More >

All projects face scheduling challenges. This course includes all the processes that are required to manage the timely completion of a project and teaches participants an understanding of the best practice processes of managing your project schedule, defining activities, sequencing activities,...Read More >

This course is designed for personnel responsible for administering and managing Avaya Aura® Contact Center Administration. In this course, participants learn how to access Contact Center Manager Administration, and configure Threshold Classes, Call Presentation Classes, Skillsets, Call Center...Read More >

This course provides an overview of Google Cloud Platform products and services. Through a combination of presentations, demos, and hands-on labs, participants will learn the value of Google Cloud Platform and how to incorporate cloud-based solutions into business strategies. Objectives: Purpose...Read More >

In this course, participants learn the best practices for installing and configuring JBoss Enterprise Application Platform (JBoss EAP 7). Through hands-on labs, participants learn the essential, real-world tasks that a system administrator needs to know to effectively deploy and manage applications...Read More >

This course provides the foundation to the Best Practices in Project Management course and is taught by experienced project managers. This course is designed to provide foundational understanding of project management skills to those managing and/or helping on projects in any industry. Participants...Read More >