ITIL Life Cycle Service Design

This course provides an intense and focused exploration of the new and updated topics in ITIL ® from the point of view of the owner of a process or set of activities. The course is intended for those who work within a Service Design (SD) environment and require a deeper understanding of the...Read More >

ITIL Foundations

This course introduces the lifecycle of managing IT services to deliver on business expectations as well as an engaging, case study‐based approach to learning the core disciplines of the ITIL best practice. This course positions participants to successfully complete the associated exam, required...Read More >

BizTalk 100 Series

This course teaches participants how to be successful BizTalk developers while building real-world applications and artifacts in a hands-on training environment. Participants will work through practice files under the guidance of an experienced instructor, learn troubleshooting strategies, and...Read More >

Team Building for Project Managers

More than ever before, team building is extremely important to not only project teams as a whole but the individuals within those teams. This course provides an overview and understanding of the importance of team building for overall project objectives. Participants will learn how to incorporate...Read More >

Organizational Change Management (OCM) Foundations

This course provides the foundation to the Managing Organizational Change and Transition course. This course is taught by experienced project managers and is designed for those who are responsible for implementing or helping to implement changes from projects and other organization-wide changes....Read More >