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ITIL Life Cycle Service Design

9-007

Interested in this course?
FC:||| YTID:353

Description

This course provides an intense and focused exploration of the new and updated topics in ITIL® from the point of view of the owner of a process or set of activities. The course is intended for those who work within a Service Design (SD) environment and require a deeper understanding of the underlying concepts, processes, and activities involved, associated management responsibilities, and how they may be used to enhance service design.

For more information or to request a custom class for your company:

Contact Us

Details

Length

5 Days

PDU

35

Delivery Method

In Person | Live Virtual

Objectives

  • Learn Service Design principles and processes;
  • Learn how to organize Service Design; and
  • Explore technology and implementation.
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