Quality Management

Technical/Business writing is not a new idea. Any type of communication written for and about business and industry has a focus on products and/or services is technical writing and almost everyone within a company has written a form of a business document. Statistics show that one-fourth of college...Read More >

This course explains how the project manager and the project team can plan for, execute, and control quality on a project. Participants will learn how the project team ensures that a project is completed at the level of quality required by all stakeholders using hands-on activities led by an...Read More >

Lean is an approach to organizational processes that seeks to minimize waste and increase value for customers. This course provides a solid understanding of the fundamentals of Lean management. Experienced Lean practitioners teach participants learn some of the key concepts, terms, tools, and...Read More >

Lean is an approach to organizational processes that seeks to minimize waste and increase value for the customer. Starting off as an approach to manufacturing processes, Lean has expanded into all industries including services industries. In this course, participants learn about the core concepts...Read More >