IT Training

This course introduces all of the key components and definitions of the TOGAF® framework, including the Architecture Development Method (and its phases, building blocks, and guidelines), The Architecture Repository and tools, techniques, and Reference Models for applying the fundamentals of...Read More >

This course provides foundational level knowledge on security, compliance, and identity concepts and related cloud-based Microsoft solutions. Participants will familiarize themselves with the fundamentals of security, compliance, and identity across cloud-based and related Microsoft services. The...Read More >

This certification verifies the support center director possesses the knowledge of service management best and common practices necessary to strategically align their department with organizational goals, gain senior management support for service improvements, and promote the support center value....Read More >

This certification verifies the desktop support manager possesses the knowledge of best and common practices necessary to successfully manage the operational and tactical components of a support organization while strategically aligning with the needs of the business. Desktop support involves more...Read More >

This certification verifies the support center manager possesses the knowledge of best and common practices necessary to successfully manage the operational and tactical components of a support organization while strategically aligning with the needs of the business. Support center managers are...Read More >

This course is designed to provide participants with MPLS-based Layer 3 virtual private network (VPN) knowledge and configuration examples. The course includes an overview of MPLS Layer 3 VPN concepts, scaling Layer 3 VPNs, Internet access, Interprovider L3VPNs, and Multicast for Layer 3 VPNs. This...Read More >