62 Courses:

  • Effectively Managing Scope Creep and Requirements Changes

    This session will discuss how to manage scope creep and requirements changes effectively, and provide your team with the information they most critically need. In a series of brainstorming exercises designed to identify the key characteristics differentiating “fabulous projects” from a...

    Delivery Method: Webinar

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  • Facilitating a Requirements Workshop

    The art of bringing people together, face-to-face or remotely, to elicit requirements, make decisions, and gain consensus on solutions is a critical success factor for teams. This course offers facilitation skills training that can be used for structured requirement workshops and facilitating a...

    Delivery Method: In Person or Online

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  • Fundamentals of Lean Management

    Lean is an approach to organizational processes that seeks to minimize waste and increase value for customers. This course provides a solid understanding of the fundamentals of Lean management. Participants learn, from experienced Lean practitioners, some of the concepts, terms, tools, and...

    Delivery Method: In Person

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  • Handling Workplace Conflict

    As a manager, you will undoubtedly deal with conflict. And as you look around to figure out who will keep the peace, you might be realizing that person is now you. This course introduces the various forms of conflict that can arise in the workplace and presents strategies that managers can use to...

    Delivery Method: In Person or Online

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  • How to Build Your Capacity to Change (OCM Overview)

    If there’s any certainty these days, it is that things are becoming more uncertain. The amount of Change requires us to continually adapt to new conditions and adopt new practices. We’ll talk about how to develop the skills to manage change that will allow you not only survive, but be...

    Delivery Method: Live Virtual

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  • How to Coach

    Managers who lead and manage through coaching—providing encouragement, feedback, and support—are more successful in "working through others." This brief course focuses on the skills and techniques of positive coaching in an organizational setting including listening actively, providing...

    Delivery Method: In Person or Online

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