43 Courses:

  • Advanced Contact Center Express Scripting Labs

    Advanced Contact Center Express Scripting Labs v10.6 (ACCXSL) is a 5-day instructor-led, lab intensive course intended for experienced Unified Contact Center Express (CCX) administrators who need in-depth knowledge advanced scripting techniques using complex script steps to resolve sophisticated...

    Delivery Method: In Person or Online

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  • ASA Essentials 3.0

    Gain the essential skills required to configure, maintain, and operate Cisco ASA 5500-X Series Adaptive Security Appliances based on ASA Software v9.x. If you need to get up to speed quickly with Cisco’s Adaptive Security Appliance (ASA), this is the course for you.

    Delivery Method: In Person or Online

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  • Cisco Contact Center Enterprise Fundamentals

    Through targeted instruction and a series of hands-on labs, this course will provide students with a fundamental understanding of Cisco Unified Communications and Unified Contact Center Enterprise environment. It introduces students to the basic role and operation of Unified Communications Manager,...

    Delivery Method: In Person or Online

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  • Cisco Unified Wireless Networking Bootcamp: Deploying Cisco Wireless LANs Basic and Advanced (WBDWL/WDAWL)

    Cisco Unified Wireless Networking Bootcamp (CUWNBC) combines WDBWL (Deploying Basic Cisco Wireless LANs) and WDAWL (Deploying Advanced Cisco Wireless LANs) into a cohesive five-day delivery. CUWNBC presents students with challenging real-world deployments such as client mobility between subnets,...

    Delivery Method: In Person or Online

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  • Cisco Voice Fundamentals for Contact Centers

    Voice Foundations for Cisco Collaboration (VFCC) from Sunset Learning Institute is designed for engineers or administrators who are: new to voice but experienced with data or; experienced in voice but new to Cisco Voice and need a fundamental knowledge of Cisco Voice architecture solutions used in...

    Delivery Method: In Person or Online

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  • Configuring BGP of Cisco Routers

    The Configuring BGP on Cisco Routers (BGP) course provides students with in-depth knowledge of BGP, the routing protocol that is one of the underlying foundations of the Internet and new-world technologies such as Multiprotocol Label Switching (MPLS). This curriculum covers the theory of BGP,...

    Delivery Method: In Person or Online

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