With so much competition and change, organizations can’t rely on the same-old practices to succeed. They must change, and one model that’s being touted is the high performing learning organization (HPLO). In his recent article “The Learning Curve,” Edward Hess outlines several attributes of HPLOs:
- Leaders that coach and mentor, rather than “know and tell”
- A positive work environment that brings out the best in its people
- Emotionally engaged employees, who demonstrate trust, care, and respect
- Permission to try and fail
One key point Hess makes is that, for such organizations to exist, the leaders in the organization must not just commit others to changing, but must themselves act differently. He says that, in leadership, “Good intentions are not enough. Behaviors are what count.”
Good intentions are not enough. Behaviors are what count
And changing behavior makes all the difference.