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Information Technology Service Management (ITSM) Certification

9-012

Interested in this course?
FC:||| YTID:363

Description

All ITSM training and educational consultants are accredited by ITIL AXELOS, as supported by the Information Technology Service Management Forum (itSMF). Our trainers also have extensive backgrounds as IT Service Management practitioners. Training will focus on concepts and topics related to ITSM in line with the current ITIL Life Cycle Suite with the ultimate goal of certification.

For more information or to request a custom class for your company:

Contact Us

Details

Length

3 Days

PDU

18

Delivery Method

In Person | Live Virtual

Objectives

  • Introduction to IT Service Management;
  • Learn Service Level Management and Capacity Management;
  • Learn Financial Management for IT Services and Availability Management;
  • Learn IT Service Continuity Management and Configuration Management;
  • Learn Change Management and Release Management;
  • Learn Incident Management and Service Desk; and
  • Learn Problem Management and Security Management.
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SOLARITY: a HealthTech Solutions Company

888-272-4494
info@solarity.com

104 Progress Drive
Frankfort, KY 40601

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