2 Courses:

  • Implementing Avaya Aura┬« Call Center Elite

    This course consists of a combination of interactive instructor lectures followed by practical lab exercises and gives participants the opportunity to explore the Avaya Aura® Call Center Elite features and components. Using theory, demonstrations, and lab exercises, participants will come away...

    Delivery Method: Live Virtual

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  • Information Technology Service Management (ITSM) Certification

    All ITSM training and educational consultants are accredited by ITIL AXELOS, as supported by the Information Technology Service Management Forum (itSMF). Our trainers also have extensive backgrounds as IT Service Management practitioners. Training will focus on concepts and topics related to ITSM...

    Delivery Method: In Person or Live Virtual

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