a HealthTech Solutions Company
IT TrainingInformation Technology
51 Courses:
HDI Technical Support Professional
The technical support professional is a role that individuals assume when they assist with providing support services. This certification verifies that a person in this role understands the skills to serve as an escalation point for providing level 2 or level 3 support. They may work directly with...
Delivery Method: In Person or Live Virtual
IBM Cloud Fundamentals
This course will prepare participants for the Foundations of IBM Cloud V1 examination. Participants learn how to demonstrate their basic skills on the infrastructure, network, compute, development, deployment, and the operational capabilities of IBM Cloud. Participants will learn concepts essential...
Delivery Method: Live Virtual
Implementing Citrix ADC 13.x with Citrix Gateway
In this course, participants learn how to configure and manage Citrix Gateway features. At the end of the course, participant will be able to configure their Citrix Gateway environments to address remote access requirements for Apps and Desktops.
Delivery Method: Live Virtual
ITIL Foundations
This course introduces the lifecycle of managing IT services to deliver on business expectations as well as an engaging, case study‐based approach to learning the core disciplines of the ITIL best practice. This course positions participants to successfully complete the associated exam, required...
Delivery Method: In Person or Live Virtual
ITIL Life Cycle Continual Service Improvement
This course immerses participants in the improvement efforts and outcomes with Service Strategy, Design, Transition, and Operations. Successful implementation of Continual Service Improvement (CSI) best practices enables IT departments to create and maintain value for customers through better...
Delivery Method: In Person or Live Virtual
ITIL Life Cycle Service Design
This course provides an intense and focused exploration of the new and updated topics in ITIL ® from the point of view of the owner of a process or set of activities. The course is intended for those who work within a Service Design (SD) environment and require a deeper understanding of the...
Delivery Method: In Person or Live Virtual